top of page

Reliable, Person-Centred NDIS Disability Support You Can Feel Confident In

Northpoint Support provides high-quality disability support services across Queensland and New South Wales. We support participants to live safely, build independence, and stay connected to their community,  with consistent, thoughtfully delivered supports. We work closely with families and support coordinators to ensure communication is clear, and support is reliable every step of the way.

Why Northpoint Support

At Northpoint Support, we focus on getting the little things right because we know that’s what makes the biggest difference.

Good support isn’t just about completing tasks. It’s about consistency, trust, and feeling comfortable with the people around you. It’s about knowing who is coming, what to expect, and feeling supported every step of the way.

We take the time to understand each participant properly, so supports are not only caring, but also well-organised, reliable, and easy for everyone involved.

What this looks like in practice:

• Consistent support workers who build genuine relationships
• Supports that are thoughtfully planned, not rushed or reactive
• Clear, open communication with families and coordinators
• A calm, reliable approach that people can depend on

Developing Life Skills Home Page.jpeg

Services Overview

Supported Independent Living

Support for participants living in shared or individual supported accommodation environments.

Short Term Respite

Safe and structured short term accommodation supporting participants requiring planned or emergency respite.

Community Access and Participation

Support to attend appointments, social activities, community programs and recreational activities.

Personal Care and In-Home Support

Support with personal care, hygiene, dressing, medication prompting, meal preparation and daily routines.

Baking Together

Service Areas

Queensland

New South Wales

Brisbane

Ipswich

Gold Coast

Sunshine Coast

Logan

Redcliffe

Toowoomba

Sydney Metropolitan

Western Sydney

Surrounding regions (subject to support requirements)

OUR APPROACH

We don’t take a one-size-fits-all approach.

We take the time to understand each participant’s needs, preferences, and routines before supports begin, so everything is set up properly from the start.

We focus on:

  • Matching the right support workers

  • Creating consistency and routine

  • Keeping communication clear and ongoing

WORKING WITH US

We aim to make the process simple and supportive from the first point of contact.

  1. Initial conversation to understand your needs

  2. Thoughtful planning and support matching

  3. Smooth onboarding and service setup

  4. Ongoing support with clear communication

Make a Referral

We aim to respond to referrals within 1-2 business days.

To help us process referrals quickly, please include:

• Participant goals and support needs
• NDIS funding type
• Support ratio required
• Risk or behavioural considerations
• Preferred start date
• Service location

Reach Out to the Northpoint Support Team

I am contacting Northpoint Support as:
bottom of page